• This method is limited, and needs to be used in conjunction with other methods for collecting information, for example, surveys, public meetings, and/or displays and exhibits.
• Depends on the ability of the researcher/consultant to correctly observe and draw appropriate conclusions.
• Can create concern in the community.
• Not recommended for use in isolation but in conjunction with other tools and techniques, to offset any bias or inaccuracy in the observer's conclusions.
• Applicable to a wide variety of issues.
• Particularly useful as a technique where the issue is contentious or controversial.
• Takes a long time.